Your questions, answered.
What Quantity Supply handles, how your team stays in control, and what getting started looks like.
Accuracy and control
How does Quantity Supply make sure we get orders right?
Quantity Supply captures request details and matches items to your product catalog, reducing repetitive entry and individual product searches. Matches below your chosen confidence threshold are flagged for review, so your team can confirm or correct them before sending the quote.
What happens when a product match needs checking?
Quantity Supply flags the item for your team. You can confirm the suggested match, select another product, or adjust the details. You can also review any other item, whether it was flagged or not.
Can we control how much Quantity Supply handles?
Yes. Use Quantity Supply to capture information, match products, or prepare quotes for review. Adjust the confidence threshold, review every item, or focus on flagged matches. Your team decides when quotes are sent and approved orders move into the ERP.
Incoming requests
What types of requests can Quantity Supply capture?
Quantity Supply captures requests from emails, PDFs, spreadsheets, photographed or scanned paper lists, and WhatsApp text and voice notes. Your customers can keep using the channels they already prefer.
Can it read handwritten requests?
Yes. You can provide a photo or scan of a handwritten request. Legibility matters, and your team can review and adjust the captured details before sending the quote.
ERP, pricing, and inventory
Will Quantity Supply work with our ERP, even if it’s custom?
We work with you to connect Quantity Supply to your existing ERP, including custom systems. The connection is established around your system and workflow during onboarding. Tell us what you use, and we’ll work through the integration approach with you.
Can it handle different prices for different customers or branches?
Yes. Quantity Supply can be configured around customer rates, branch pricing, and custom pricing rules, with ERP data connected during setup. You are in full control of pricing rules.
Can we see stock availability while preparing a quote?
Yes. With your ERP connected, Quantity Supply shows inventory for the relevant branch and flags shortages so your team can address them before sending the quote.
What happens after the customer accepts the quote?
Your team pushes the approved order into your connected ERP with a click, without entering the same line items again. It’s that simple.
Getting started
What does onboarding involve?
We help connect your ERP and configure Quantity Supply around your inventory, pricing rules, and quoting workflow. This includes working with custom ERP environments and establishing how your team wants to review matches. From there, we have a process to make sure the system learns the things that are important to you and your customers.
How long does Quantity Supply take to learn our business?
Expect a learning and refinement period of 2 to 6 weeks. During that time, Quantity Supply learns your inventory and pricing rules, and matching accuracy improves as it becomes familiar with your business. Your team retains control over review and approval throughout.
Can we turn off the learning features?
Yes. You can turn off machine learning and choose how much assistance to use, including capturing request details while matching products manually.
Have a question about your operation?
Let’s talk about your requests, your inventory, and the way your team works.